Cancellation Policy

  • All rates quoted on this website are the ‘start from’ rates – there may be additional charges which will be advised during the booking process.
  • Rates may be subject to surcharges for national holidays & premium times – applicable to some airports only. Where this is the case you will be notified of such additional costs.
  • VIP meets (whether arrivals/departures or connections) allow for 3 hours, after the first 3 hours of service, an additional fee will be charged per hour. There may also be an additional charge should the service be required between the hours of 2400 – 0600 hrs. Please contact us directly should your service be subject to either of these instances.
  • Any cancellation within 24hrs for UK airports will result in full charge for service.
  • Any cancellation within 48hrs for international meets will result in full charge for service.
  • Any cancellation within 72hrs for international meets in Australasia and/or the Far East will result in full charge for service.
  • Where the service is cancelled within the permitted time frame a £20 administration charge will be issued for refunds.
  • There is an additional charge of 50% charge for same day bookings made within 24 hours of scheduled departure or arrival time.
  • No shows will be charged at the full rate.
  • Connections may incur an additional cost depending on time taken to complete service.
  • Where flights are cancelled, rescheduled or subject to severe delays, we may reserve the right to amend the service we provide to you which may incur additional costs.

Address and Contact Information

General Aviation Terminal
Building 894
Southern Perimeter Road
Hounslow
Middx TW6 3EZ

  +44 (0) 77 1781 0568
  +44 (0) 20 3633 8095
 +44 (0) 20 8196 2209

 
  www.repsuk.co.uk

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